How does it fit?

Regular fit - Not too baggy, not too slim. True to size with a comfortable, relaxed fit that moves with you.

What's the quality like?

• 850 GSM Hoodie - Premium heavyweight fabric, perfect for UK weather
• 750 GSM Joggers - Thick, durable, and built to last
• Double-lined hood for extra warmth
• Reinforced stitching at stress points
• Zip pockets to keep your essentials safe

Will it shrink?

Minimal shrinkage when following care instructions. We recommend washing cold and air drying to maintain the perfect fit.

How fast is UK delivery?

2-3 working days for UK orders via Royal Mail Tracked 48 or DPD

✅ Orders placed before 2pm ship same day (Mon-Fri)
✅ Tracked every step of the way
✅ Email notifications when dispatched

Do you ship internationally?

Yes! International shipping takes 5-10 working days depending on location.

What if I'm not home?

Your courier will leave a card with collection/redelivery instructions. Tracking updates will be sent to your email.

What's your exchange policy?

14-day exchange window - We offer free exchanges within 14 days of delivery. Wrong size? We'll send you the right one at no extra cost.

How does the exchange process work?

1. Email us at [your email] within 14 days of receiving your order
2. Let us know which size you need
3. We'll send you a prepaid return label
4. Ship the original item back to us
5. Once we receive it, we'll send out your new size

Do you offer refunds?

We operate an exchange-only policy. This allows us to keep our prices low while ensuring you get the perfect fit. We're confident you'll love our products!

Exchange conditions:

• Items must be unworn, unwashed, with tags attached
• Must be in original packaging
• Must be within 14 days of delivery
• One free exchange per order